Privacy policy

Last updated: April 5, 2026

Privacy Policy

Lumani respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, place an order, download digital products, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

You may provide information such as:

  • Full name
  • Email address
  • Billing address
  • Payment-related details
  • Order history
  • Customer support messages
  • Any other information you choose to submit

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral URLs
  • Pages viewed
  • Time spent on pages
  • Interaction data
  • Cookies and similar technologies

C. Transaction Information

When you purchase a product, we may collect transaction-related information, such as:

  • Product purchased
  • Purchase amount
  • Payment status
  • Date and time of transaction
  • Download or access details related to your order

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Deliver digital products and access links
  • Communicate with you about purchases, downloads, refunds, and support
  • Maintain account, transaction, and business records
  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity
  • Improve website functionality, user experience, and security
  • Send service-related communications
  • Send marketing messages where permitted by law or where you have consented
  • Comply with legal, tax, regulatory, and enforcement obligations

3. Legal Bases and Consumer Rights

Depending on where you live, including certain U.S. states, you may have privacy rights regarding your personal information. These may include the right to:

  • Know what personal information we collect and use
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Opt out of certain types of data processing where applicable
  • Appeal a privacy decision where required by law

To exercise applicable privacy rights, contact us at contact@lumani-us.org.

We will respond in accordance with applicable law and may need to verify your identity before processing certain requests.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Analyze traffic and site performance
  • Improve user experience
  • Support security and fraud prevention

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. How We Share Information

We do not sell your personal information for money. We may share your information only as reasonably necessary with:

  • Payment processors
  • Website hosting and ecommerce service providers
  • Email delivery providers
  • Customer service tools
  • Analytics and security providers
  • Professional advisors
  • Government authorities or law enforcement when required by law
  • Successors in the event of a merger, acquisition, reorganization, or asset sale

We require service providers to handle personal information in a manner appropriate to their role and consistent with applicable legal obligations.

6. Payment Information

Payments may be processed by third-party payment providers. We do not store complete payment card numbers on our own servers unless explicitly stated otherwise. Payment data is handled according to the applicable provider’s security and privacy practices.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide products and support
  • Maintain transaction records
  • Comply with legal, accounting, tax, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate legal consent. If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of third parties. Your use of third-party services is governed by their own terms and policies.

11. International Users

If you access our website from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States or other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last updated” date.

13. Contact Information

If you have questions about this Privacy Policy or want to exercise applicable privacy rights, please contact:

Lumani
2815 Montclaire Dr NE
Albuquerque, NM 87110
United States
Email: contact@lumani-us.org